Patients

We care about our staff and our patients! We follow the CDC (Center for Disease Control) guidelines and restrictions for outpatient clinics.we are dedicated to patient health and safety and work tirelessly to follow these guidelines. The goal is to keep the public safe and minimize the risk of coronavirus transmission while in the clinic and using shared equipment.

• You will register with our friendly front office staff. They will help you navigate the insurance process and treatment program so you can focus on your recovery.

• You will meet with our physical therapist for the initial evaluation.

• During the evaluation, your therapist will ask questions about your medical history, current pain, or injury. Open communication helps us understand your problem.

• Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate to your therapist if anything is hurting or bothering you during the examination.

• Your therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. Your therapist will discuss the recommendations with you.

• There will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.

• You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist. We offer many convenient appointment times, however, prime times can become busy, so it is best to book ahead as much as possible.

• Your therapist will write up their findings and treatment plan to submit to your referring physician or another medical professional who you choose.

• If you have any questions at any time, please don’t hesitate to call. We want to ensure your satisfaction and full recovery.

• Bring with you a copy of your insurance card and a photo ID.

• Arrive 15 minutes early for your first appointment.

• Please call our office to verify your insurance benefits.

• Make a list of questions that you have to discuss on your first visit.

• List signs and symptoms that can be of importance to the therapist.

• Have in writing key past medical history, previous treatments, current medications, and other important information.

• Bring your prescription if you have one.